Shipping Policy
This Shipping Policy applies to orders placed on our website. Please review the information below before placing an order. If this Shipping Policy references other policies, they are incorporated by reference.
1. Shipping Coverage
We offer international shipping to customers worldwide, subject to checkout availability for the destination country or region.
2. Order Processing Time
Orders are typically processed within 1–2 business days after payment is confirmed. Business days exclude weekends and public holidays.
Estimated transit times begin after your order has been shipped and do not include processing time.
3. Fulfillment & Supply Partner
To support order fulfillment (storage, picking, packing, and dispatch), we may work with a third-party fulfillment provider such as ShipBob. The fulfillment location and shipping carrier used for your order may vary depending on your destination, inventory availability, and operational requirements.
4. Shipping Fees & Estimated Delivery Times
Delivery times are estimates and may vary due to carrier operations, local holidays, customs clearance (for international orders), weather, and peak periods.
| Destination | Service | Shipping Fee (USD) | Estimated Transit Time (Business Days) | Free Shipping Threshold (USD) |
|---|---|---|---|---|
| United States | Standard (Tracked) | $5.9 | 5–7 | $89+ |
| Europe | Standard (Tracked) | $15 | 10–18 | $150+ |
| Asia | Standard (Tracked) | $25 | 7–12 | $200+ |
| South America | Standard (Tracked) | $25 | 7–14 | $200+ |
| Rest of World | Standard (Tracked) | $25 | 10–20 | $200+ |
4. Free Shipping
Free shipping (where offered) applies when your order subtotal meets the threshold for the selected destination as shown above. Free shipping eligibility is based on the subtotal after discounts and before taxes and shipping fees (unless required otherwise by applicable law).
5. Taxes, Duties & Import Fees
United States: U.S. domestic orders are shipped duty-free.
International: International orders may be subject to customs clearance procedures and import charges (such as duties, VAT/GST, brokerage fees, or other local taxes) based on local regulations. Unless explicitly stated at checkout, these charges are typically the responsibility of the recipient and are not refunded by us if incurred.
6. Order Tracking
Once your order ships, we’ll send an email with the tracking number (if available) and tracking instructions. Tracking updates may take time to appear after the shipment is handed to the carrier.
7. Address Accuracy & Undeliverable Packages
Please ensure your shipping address is complete and accurate at checkout. If a package is returned due to an incorrect or incomplete address, failed delivery attempt, or refusal, additional shipping fees may apply for re-delivery, and refunds (if any) will be handled according to our Return & Refund Policy.
8. Delivery Delays
Delivery time is an estimate only. Delays may occur during peak seasons, promotional events, severe weather, or carrier disruptions. We appreciate your patience during high-volume periods.
9. Returns & Refunds
For return eligibility, return requests, and refund timelines, please refer to our Return & Refund Policy.
