Privacy Policy

This Privacy Policy explains how Styliax (“we”, “us”, “our”) collects, uses, discloses, and protects personal information when you visit or interact with our website at styliax.com and related services (collectively, the “Services”).

1. Coverage and Availability by Destination

Our Services are available to customers in the countries/regions where we provide delivery services. Current delivery coverage is described in our Shipping Policy. Privacy requirements may differ depending on your location.

2. Personal Information We Collect

We may collect the following categories of personal information:

  • Identifiers and contact details (such as name, email, phone, shipping/billing address).
  • Order and account details (such as items purchased, order status, customer notes, and customer service communications).
  • Device and usage data (such as IP address, browser type, pages viewed, and approximate location derived from IP).
  • Preferences (such as marketing preferences and saved items).

3. How We Collect Information

We collect information when you:

  • Place an order, create an account, subscribe, or contact us.
  • Use our Services (through cookies and similar technologies).
  • Interact with our emails (where supported by your settings and applicable law).

4. Payments and Third-Party Payment Providers (Stripe and PayPal)

Payments on our Services may be processed by third-party payment providers such as Stripe and PayPal (availability may vary by location and checkout settings). We do not store your full payment credentials on our servers (such as full card number, CVV, magnetic-stripe data, or complete bank login credentials). Payment information is handled directly by the payment provider under its own privacy and security practices.

We may receive limited transaction information necessary to operate our business (for example, payment status, amount, currency, and a transaction reference), and we use it for order fulfillment, fraud prevention, accounting, and customer support.

If you would like additional payment details, please see our Payment Policy.

5. How We Use Your Personal Information

We use personal information to:

  • Provide and operate the Services (including order processing, delivery coordination, and customer support).
  • Communicate with you about orders, service messages, and requested updates.
  • Improve our website, product experience, and customer support.
  • Detect, prevent, and investigate fraud, abuse, or security incidents.
  • Comply with legal obligations and enforce our terms (see our Terms of Service).
  • Send marketing communications where permitted, subject to your choices.

6. Cookies and Similar Technologies

We use cookies and similar technologies to operate the Services, remember preferences, measure performance, and (where permitted) deliver relevant content. Some cookies are necessary for core site functionality. Optional cookies may be used for analytics or advertising depending on your consent and local requirements.

You can manage cookie preferences through your browser settings and, where available, our consent tools. Disabling some cookies may impact site functionality.

7. Analytics and Advertising

We may use analytics tools to understand how visitors use our Services and to improve performance. Where applicable, advertising partners may use cookies or similar technologies to measure campaign performance and deliver relevant ads. If consent is required in your region, we will ask for it before placing optional cookies.

8. How We Share Personal Information

We may share personal information with:

  • Service providers that help us operate the Services (e.g., hosting, order fulfillment, shipping coordination, customer support tools).
  • Payment providers (e.g., Stripe and PayPal) to process transactions.
  • Professional advisors (e.g., legal, accounting) when necessary.
  • Authorities when required by law or to protect rights, safety, and security.

We do not sell personal information in the traditional sense. If your local law defines “sale” or “sharing” differently (for example, certain advertising uses), you may have specific opt-out rights as described below.

9. International Data Transfers

Because we serve customers globally, your information may be processed in countries other than where you live. These countries may have different data protection laws. We take appropriate steps to protect personal information during international transfers, consistent with applicable law. For delivery destinations and shipping details, please review our Shipping Policy.

10. Data Retention

We generally retain personal information for 1 year from the date of your last interaction with the Services (such as your last order, account activity, or support request), unless a longer retention period is required or permitted by law. We may also retain certain information longer where necessary to:

  • Comply with legal, tax, accounting, or regulatory requirements.
  • Resolve disputes, enforce agreements, and protect against fraud or abuse.
  • Maintain records of consent and privacy requests where required.

11. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. Depending on context, these measures may include:

  • Encryption in transit (such as SSL/TLS) when data is transmitted between your browser and our servers (https).
  • Access controls and least-privilege permissions for systems that process personal information.
  • Monitoring, logging, and security updates to help detect and reduce risk.
  • Secure payment processing through Stripe and PayPal (we do not store full payment credentials on our servers).

No method of transmission or storage is completely secure, but we work to protect personal information using commercially reasonable measures.

12. Your Privacy Choices

You may have options to:

  • Opt out of marketing emails using the unsubscribe link in our messages.
  • Adjust cookie settings through your browser and, where available, our consent tools.
  • Request access, correction, or deletion of certain information, subject to applicable law.

13. Privacy Rights by Region

Your privacy rights depend on where you live and the laws that apply to you. Depending on your location, you may have rights to request access to, correction of, deletion of, or a copy of your personal information, and to object to or restrict certain processing, as permitted by law.

Please note: Our current delivery destinations are listed in our Shipping Policy. Privacy rights are based on your place of residence and applicable law, not only on where we ship.

To exercise rights, contact us using the details in the “Contact Us” section. We may need to verify your identity before completing certain requests.

14. Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information, please contact us so we can take appropriate steps.

15. Third-Party Links and Services

Our Services may link to third-party websites or services. Their privacy practices are governed by their own policies. We are not responsible for the privacy practices of third parties.

Data Protection (GDPR)

For individuals located in the European Economic Area, personal data will be handled in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR), where applicable. This includes processing personal data based on lawful grounds such as the performance of a contract, compliance with legal obligations, legitimate business interests, or your consent where required. You may have certain rights under the GDPR, including the right to access, correct, or delete your personal data, as well as the right to restrict or object to certain types of processing and the right to data portability. Where applicable, you also have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out before such withdrawal.

16. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, contact us: