Payment Policy
This Payment Policy explains how payments are handled on styliax.com. By placing an order, you agree to the payment terms below and any additional instructions shown at checkout.
1. Accepted Payment Methods
We currently accept the following payment methods (as shown at checkout):
- Visa
- Mastercard
- American Express
- PayPal
- Apple Pay
- Google Pay
- Maestro
Availability can vary depending on your location, device, and the payment provider’s support for your selected method.
2. Transaction Currency
All charges are processed in USD. If your bank or payment provider uses a different currency, it may apply a conversion rate and/or foreign transaction fees that are outside our control.
3. Payment Authorization and Confirmation
When you place an order, your payment method may be authorized for the order total. An authorization is not a completed charge and may appear as a temporary hold depending on your bank or provider.
Orders are confirmed only after payment is successfully processed. If payment cannot be completed, the order may not be accepted or may be cancelled.
4. Payment Security and Technology
We use reasonable security measures to help protect payment and personal information during transmission, including encryption in transit (such as SSL/TLS) when data is transmitted between your browser and our servers (https).
Payments may be processed through third-party payment services (such as Stripe and/or PayPal, depending on checkout configuration). We do not store full card numbers, CVV, magnetic-stripe data, or complete payment credentials on our servers.
5. Failed Payments and Troubleshooting
Payments may fail for reasons such as incorrect billing details, insufficient funds, bank restrictions, 3D Secure/verification issues, or provider outages. If your payment fails, please try again with the correct details or use another supported method.
If you continue to have issues, contact your bank/provider first, then contact us at info@styliax.com so we can assist with order status and next steps.
6. Taxes and Duties
Any applicable taxes are calculated and displayed at checkout (where required). For international orders, your shipment may be subject to duties, VAT/GST, brokerage fees, or other import charges imposed by the destination country.
Unless otherwise stated at checkout or required by law, international duties/taxes are the responsibility of the recipient. If you refuse to pay applicable duties/taxes and the parcel is returned, any refund will be handled according to our Return & Refund Policy, and shipping costs may be deducted where permitted.
7. Order Cancellation and Fraud Prevention
We reserve the right to cancel orders that appear to involve fraud, unauthorized payment activity, or other security risks. If an order is cancelled after payment, we will notify you (typically by email) and issue a refund as appropriate.
We may also request additional verification before shipping to help protect customers and prevent unauthorized transactions.
8. Payment Disputes and Chargebacks
If you believe a charge is incorrect, please contact us first at info@styliax.com so we can investigate and attempt to resolve the issue. We may request supporting information such as order details, correspondence, or delivery documentation.
Unnecessary or abusive chargebacks may result in restricted access to the Services where permitted by law. This section does not limit any rights you may have under applicable consumer protection laws.
9. Refunds
Approved refunds are typically processed within 7 business days after eligibility is confirmed (for example, after return inspection/approval where applicable). Refunds are issued to the original payment method whenever possible, and the time for funds to appear may vary depending on your bank or payment provider.
For full refund eligibility and return timelines, please refer to our Return & Refund Policy. If you have questions, contact us at info@styliax.com or +1 (557) 242-4142.
